Shipment

What shipping options are available?

Chtioui offers DHL Express . Availability may vary by location. During the checkout process, you'll be shown the available shipping options for your specific address.

How much does shipping cost?

Shipping costs are calculated based on your location and the shipping method selected . You can view the shipping costs during the checkout process before completing your purchase.

PACKAGE
FREE (Germany)
15.49€ - 16.49€ (Other countries within the EU)
15.49€ (United Kingdom)
27.49€ (Switzerland)

Merchandise Post
FREE (Germany)
7.99€ (International

When will I receive my tracking information?

Once your order has been shipped, you will receive an email with your tracking information . This email will also include instructions on how to track your package and monitor its delivery progress.

How can I track my order?

You can easily track your order by entering the tracking number provided on the order tracking page of the DHL website or using the link included in your shipping confirmation. This will provide you with real-time updates on the current status and location of your package.

When is the delivery planned?

The delivery schedule depends on the shipping method you selected during checkout. Estimated delivery times will be communicated to you before completing your purchase. Please note that delivery times may vary depending on your location.

1-3 working days (Germany)
2-4 working days (EU)
3-5 business days (International)